NEWS UPDATES
New-look Pick n Pay Medical Scheme claims statements
As communicated to you in the November 2023 newsletter, our Administrator transferred Pick n Pay Medical Scheme to a new and advanced administration platform from 1 January 2024. This will allow exciting enhancements, such as new and improved claims statements.
Please click on the following links for examples of your new summarised and detailed claims statements with an explanation of each field reflected on the statements to help you understand them easily.
Should you have any queries, please do not hesitate to speak to a client service agent on 0800 004 389 or via WhatsApp on 0800 004 389.
Trustee elections 2024: Ballot form
The Pick n Pay Medical Scheme's 28th Annual General Meeting (AGM) will be held on Thursday, 4 July 2024 at 13:00 in the Pick n Pay Executive Board Room (second floor), Kenilworth, as well as via a Teams conference meeting. The Teams link to the meeting is:
Meeting URL
Members need to elect three Trustees to represent their interests on the Board of Trustees. Click here for a ballot form, which includes a list of nominees and summarised curricula vitae. Please take the time to make your mark and vote for three Trustees. The results of the elections will be announced at the AGM on 4 July 2024. Please note that the deadline for the submission of your ballot form is 27 June 2024.
We hope to see you at the meeting.
Signing of the National Health Insurance (NHI) bill
As you would have seen in the news, the NHI bill has now been signed by President Ramaphosa. The signing of the NHI bill will have no impact on Pick n Pay Medical Scheme or any other medical scheme for the foreseeable future. Following the passing of the bill, full implementation will take several years. In the interim, medical schemes and the private healthcare sector will continue to operate without any change.
Farewell from the Principal Officer
It is with mixed emotions that I write this letter to inform you of my decision to step down from my position as Principal Officer of the Scheme at the end of this month. After 16 years of involvement with the Scheme, I have decided that it is time for me to move on to new challenges and opportunities.
read morePick n Pay Medical Scheme Annual General Meeting 2024
The Pick n Pay Medical Scheme's Annual General Meeting will be held on Thursday, 4 July 2024 at 13:00 via a hybrid meeting in the Conference Centre Auditorium, Pick n Pay Office, 101 Rosmead Avenue, Kenilworth, as well as via a
Microsoft Teams meeting.
Click here for more information.
Pick n Pay Medical Scheme: Benefits and plan selection for 2024
It is time to review your medical scheme benefits for 2024. For your convenience and ease of reference, we have included all the related links to the information you need to make an informed decision about your and your family's benefit needs in 2024.
read morePick n Pay Medical Scheme Annual General Meeting 2022
The Pick n Pay Medical Scheme's Annual General Meeting (AGM) will be held on Thursday, 7 July 2022 at 13:30 via Zoom conference meeting:
read morePrincipal Officer Announcement
After a long and distinguished career at Pick n Pay, Amile Visser retired from the company on 31 March 2022 and will be replaced as Principal Officer of the Pick n Pay Medical Scheme by former Deputy Principal Officer, Pamela Botha.
read moreCOVID-19 and the vaccination process
We have been living with a changing and often challenging new environment for a while now. However, you may still have questions about SARS-CoV-2 and whether Pick n Pay Medical Scheme will cover the cost of the vaccination. You may also need some counselling support to manage all the change. To support our members, we have started creating a list of commonly asked questions about the spread of COVID-19, vaccines and the vaccination process.
read morePick n Pay Medical Scheme Annual General Meeting 2021
The Pick n Pay Medical Scheme's Annual General Meeting (AGM) will be held on Thursday, 8 July 2021 at 13:30 via Zoom conference meeting:
read moreCOVID-19 vaccination rollout developments
Phase 1 of the national vaccination rollout saw over 478 733 South Africans in the healthcare sector get vaccinated over a period of two months. Phase 2 of the national vaccination schedule is now open and will aim to complete the vaccination of the remaining healthcare workers, as well as the rollout to citizens 60 years and older.
read moreYour guide to the Electronic Vaccination Data System for Covid-19
If you are 60 years and above, you need to register for your Covid-19 vaccination. Click here to visit the Covid-19 Online Resource & News Portal of the Department of Health for six steps to register for the vaccination on the Electronic Vaccination Data System (EVDS).
read morePick n Pay Medical Scheme Annual General Meeting 2023
The Pick n Pay Medical Scheme's Annual General Meeting will be held on Thursday, 6 July 2023 at 13:30 via a hybrid meeting in the Main Boardroom, Second Floor, Pick n Pay Office, 101 Rosmead Avenue, Kenilworth, as well as via a teams conference meeting.
read moreDo you have a question about your benefits?
Meet Ada Bot, Pick n Pay Medical Scheme’s brand-new Virtual Assistant that wants to answer your questions. Ada Bot needs your help to grow in knowledge. The more you interact with Ada, the more Ada learns.
Read moreFuneral policy beneficiary nomination form
As you may be aware, you have a funeral policy, administered by Momentum, linked to your medical aid membership. This policy will pay out a benefit upon your or your dependants’ passing to assist with covering some of the funeral costs. Due to recent legislative changes, it has now become compulsory for all members to submit a beneficiary nomination form. This is a new requirement and you would not previously have completed a nomination form for this policy. This nomination form details who the proceeds of the policy should be paid out to in the event of your passing. Failure to have completed a duly signed beneficiary nomination form will result in the proceeds of this policy being paid into your estate and not to your next of kin, resulting in untimely delays. Please click "View form" below to complete and sign the nomination form and return it via email to [email protected]. The nomination form will be kept on file until such time as it may be needed. Please also make sure to keep a copy on file for your own records.
view formMedicine Risk Management for chronic medical conditions from 1 September 2023
Pick n Pay Medical Scheme has contracted Momentum Health Solutions with effect from 1 September 2023 to provide a Medicine Risk Management programme to our members who require treatment for a range of chronic medical conditions, such as high blood pressure, asthma and high cholesterol.
view formTrustee Election Newsletter March 2024
As we speed into the first quarter of 2024 at an unbelievable pace, we would like you to pause and read our latest newsletter about exciting enhancements to the Scheme's operating system and the upcoming Trustee election for 2024.
Trustee election 2024
The terms of office of the three Member-Elected Trustees on the Board of Trustees will end on 4 July. To nominate a fellow member of the Scheme to serve on the Board, click here to download and complete a nomination form. The closing date for nominations is 30 April 2024.