Hospitalisation Benefits

  • Effective 1 January 2024
  • Members and their dependants are entitled to the following benefits, subject to the provisions of the rules of the Scheme, and in particular the provisions of the statutory Prescribed Minimum Benefits (PMBs).

    This summary is for information purposes only and does not supersede the rules of the Scheme. In the event of any discrepancy, the rules will prevail.

Benefits Description
Statutory Prescribed Minimum Benefits (PMBs) Services rendered by State hospital or DSP unlimited, subject to pre-authorisation and managed care protocols 100% of cost
Hospitalisation Unlimited

Admissions are subject to pre-authorisation with the Scheme's provider 2 working days prior to admission and within 48 hours of the incident in the case of emergencies

A penalty of R1 000 is payable by the member to the service provider if no pre-authorisation is obtained; for pre-authorisation dial 0860 767 633

Private hospitals (excluding rehabilitation)


100% of Agreed Rate
State hospitals


100% of UPFS or cost, whichever is the lowest
Medicines dispensed in and upon discharge from hospital

To take out medicines (TTOs) are limited to a 7 day supply and are subject to medicine formulary

100% of SEP and agreed dispensing fee
Alternatives to hospitalisation
(i) Step-down facilities
(ii) Hospice (ward fees and disposables)
(iii) Home nursing

Subject to PMB regulations, pre-authorisation and managed care protocols

100% of Agreed Rate or 100% of cost in the case of a PMB
In-patient psychiatric conditions/substance abuse R78 600 per beneficiary for non PMB's.
PMB admissions will accrue to this limit, but are not subject to this limit
100% of Agreed Rate
General Practitioner Procedures and Consultations

Consultations, visits and procedures/operations

Unlimited

140% of Scheme Rate
Specialist Procedures and Consultations

Unlimited

100% at a Preferred Provider Specialist
140% of Scheme Rate at a non-preferred provider. Co-payments may apply at a non-preferred provider
Radiology

In-hospital

Unlimited

100% of Scheme Rate
Specialised radiology (MRI and CT scans) Subject to pre-authorisation
Unlimited PMB scans per family per year
Limited to 2 non-PMB scans per family per year; subject to R500 co-payment
100% of Scheme Rate or Agreed Rate
Pathology Unlimited 100% of Scheme Rate or Agreed Rate
Auxiliary services

Physiotherapy, audiology and occupational therapy
Subject to pre-authorisation and managed care protocols and only if part of a hospital event or following discharge for a period of six weeks 100% of Scheme Rate
Blood transfusions and technician services

Unlimited

100% of Scheme Rate or Agreed Rate
Oncology treatment (in and out of hospital) R710 000 per beneficiary
Subject to pre-authorisation and registration on the Oncology Management Programme
Contact: 0860 767 633
Subject to ICON protocols
100% of Agreed Rate at a Preferred Provider
140% of Scheme Rate at a non-Preferred Provider. Co-payments may apply at a non-Preferred Provider
Surgical/Internal prostheses

Limited to amounts detailed in the surgical prostheses schedule (Annexure B) for specified items
Non-specified items are limited to R66 100 per beneficiary
Subject to pre-authorisation and managed care protocols

100% of Agreed Rate per item as per Annexure B
Maxillofacial surgery (excluding specialised dentistry)

Subject to pre-authorisation and managed care protocols

100% of Scheme Rate
Organ transplants (hospitalisation and surgery)

Subject to pre-authorisation and managed care protocols

100% of Agreed Rate at preferred provider
140% of Scheme Rate at a non-preferred provider; co-payments may apply at a non-preferred provider
Emergency rescue services: ER24 Subject to pre-authorisation and ER24 protocols; tel: 084 124 100% of Agreed Rate 100% of cost in the case of a PMB
HIV/AIDS

For access to the HIV/AIDS benefit, registration is required on the HIV Management Programme
Contact: 0860 767 633
Treatment within PMB protocols at DSP is unlimited

100% of cost
Renal dialysis

Subject to pre-authorisation and managed care protocols

100% of Agreed Rate
100% of Agreed Rate in the case of a PMB
Out-patient surgical procedures

If performed in a doctor's surgery subject to pre-authorisation and managed care protocols
  • Gastroscopy and related procedures
  • Colonoscopy and related procedures
Covered from insured benefit

Subject to pre-authorisation and managed care protocols

Anaesthetists' costs, if applicable, are covered
for local/regional anaesthetic and conscious sedation
100% of the Agreed Rate at a Preferred Provider Specialist
140% of Scheme Rate at a non-preferred Provider. Co-payments may apply at a non-Preferred Provider
The following additional procedures, if performed by an ophthalmologist in his/her rooms
  • Treatment of retina and choroids by cryotherapy
  • Pan-retinal photocoagulation in one sitting
  • Laser capsulotomy
  • Laser trabeculoplasty
  • Laser apparatus hire fee
Subject to pre-authorisation and managed care and funding protocols

Covered from the insured benefit

Costs related to Lasik eye surgery are excluded from the benefit.

Circumcision

Refer to Annexure A for the tariff codes per procedure


Emergency room treatment:

In a trauma or casualty facility of a hospital
All associated costs, where the treatment resulted in an admission to hospital, or was an emergency, or prevented a hospital admission, or where treatment could not be rendered in a doctor's rooms 100% of Agreed Rate and/or
140% of Scheme Rate, or at cost for PMBs